FAQ
We can only work with USA-based agents. Unfortunately, the Arise platform is not available
to partners that reside within California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.
Registration is a multi-step process that starts with completing a simple 5-minute profile. You can register as an agent by clicking HERE.
Absolutely! You can download the quick reference guide HERE.
The minimum system policy can be found HERE. Certain client programs may have additional requirements.
Yes. From the Partner Registration Home Page (at the Arise site), click on “My Profile” link located at top of the page. Once the page reloads, please select “Go” next to Update Profile. Upon changing your information, please click “Save” at the bottom of the screen.
If you have issues with registering, or have questions about the process, you'll need to contact Arise.
Live Online Help: Registrants can log into their Arise profile here with the username and password they created. Click Online Help in the upper right hand corner. Enter your questions to let AVA, the Arise Virtual Agent, try to answer the question. After a few tries, if she doesn’t provide the answer, she’ll connect you with a live chat agent. Our usual business hours are Monday-Friday, 8AM-12AM Eastern Time.
Informational Sessions: Once weekly general informational sessions offered to all registrants in the process. This is an informational presentation regarding the process with an open question and answer session. Information sessions are promoted through email and on Facebook. You may also attend weekly ‘Virtual Office Hours’ a more informal style meeting where you can ask direct questions in an open forum.
LIMITED Email Support Available: The Arise Registration Department will ONLY respond to emails if you have previously registered to use the Arise Platform and would like to reactivate your profile. When you have an existing, but inactive profile, you will be unable to login to the portal. This is the only instance during which email support is available. If you email and the issue is not related to an inability to login to the registration dashboard or portal, then please do not expect a response. Instead, see instructions above for contacting Live Online Chat Support.
US Email: registration@registration.arise.com
You can enroll in another opportunity as long as the class times do not conflict.
Jamco Solutions LLC pays on the 1st and the 15th of each month, by direct deposit.
Each client offers a certification course that must be passed in order to begin servicing. These are highly specialized, instructor-led online courses that provide information on the client’s systems that you will be using to service, as well as the requirements for the program. Most come with a fee that ranges from $9.99 -$249.
Additionally, $39 will be deducted from each payment due to you. This is our administration charge. NOTE: If you don't have a payment due, the charge is not assessed.
You are responsible for the purchase and maintenance of your own equipment.
Upon successful completion of the registration process, your next step will be to enroll in the client certification course of your choice. Client courses may take as little as three weeks or as long as eight weeks to complete depending on the program selected.
No. When you join our team, you will be an independent contractor and will receive a 1099 form at the end of the year. You will be responsible for paying your taxes. We strongly recommend that you speak with an accountant to determine the best way to handle the situation.
Jamco Solutions LLC does not offer legal or accounting advice.
The Arise Platform connects you with the technology and support that allows you to do the work you want to do – on your terms. No office, no boss, your schedule. Use the Arise Platform to earn extra income, on a flexible basis, by providing customer support for brands you love.